If your Sylvanian has the hiccups and wants to nip it in the bud, or they've fallen over and grazed their paw while playing hide ‘n’ seek, then this is just the place to get them better. As well as the Country Clinic, this set also comes with everything you would expect to find in a doctor's practice, including a reception desk and plenty of reading material, an outfit for your very own Sylvanian Doctor, and all the examination instruments they might need including a stethoscope, scales and clipboard. With more than 30 pieces included, this set is just the medicine you need to get your Sylvanians feeling perky again. The Country Clinic can also be connected with Beechwood Hall and the Cosy Cottage Starter Home, making it just the thing the doctor ordered!
REFUNDS & EXCHANGES
Goods returned for refund, exchange or credit are subject to the following criteria:
CHANGE OF MIND:
If you change your mind, you can return any product purchased from us within 14 days of the date of purchase for a refund, exchange, or store credit of equivalent value. Change of mind returns must be in new and saleable condition, accompanied with proof of purchase (sales receipt) and original packaging.
We are committed to honouring our obligations under Irish Consumer Law. This means you can choose a refund or replacement if a product has a major problem. This is where the product:
Has a problem that would have stopped someone from buying the item if they had known about it;
Is not of acceptable quality or unsafe;
Is not fit for purpose;
Is significantly different from the sample or description;
Doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will at our discretion give you a refund or replacement or repair the item within a reasonable time.
Please keep your proof of purchase (e.g. your receipt).
We may need to return a product to the manufacturer to have a product assessed to determine the nature of the problem. There may be delays between 1-4 weeks when seeking assistance from suppliers or manufacturers.
In Hopkins we never compromise on quality or service. Generations of family ownership proves that we care more about our customers satisfaction than anything else.