FAQ's
Below we tried to answer to some of the most common question and queries our customers had. If you still have a question, please contact us
Just select store pickup during checkout and we will let you know when your order is ready to pickup.
-Please Allow Up To 24 Hours For Your Order To Be Ready
-Customers should only attend the store if they have a Ready for Collection email.
-Once you receive your 'Ready for Collection' email, your order will be held for 5 days.
-Please Allow Up To 24 Hours For Your Order To Be Ready
-Customers should only attend the store if they have a Ready for Collection email.
-Once you receive your 'Ready for Collection' email, your order will be held for 5 days.
Goods returned for refund, exchange or credit are subject to the following criteria:
CHANGE OF MIND:
If you change your mind, you can return any product purchased from us within 14 days of the date of purchase for a refund, exchange, or store credit of equivalent value. Change of mind returns must be in new and saleable condition, accompanied with proof of purchase (sales receipt) and original packaging.
More information about our return policy here
Yes! Gift vouchers are available on our online store or in-store.
Unable to find satisfactory answers ?
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